Creative Lab · UPLVL Martech

Big-agency craft.
Held to a number.

You set the number. We report against it every month.

Not impressions, not reach, not a shelf of awards that moved nothing. Every quarter opens with the number you have to move, and every month closes with the work measured against it.

Twenty minutes. You leave knowing what we would move first, and what it would be measured against.

Big-agency rigour, built on Coca-Cola, Samsung, Heineken and Eskort, inside VML and Metropolitan Republic. A native read on African culture. Senior craft, held to a commercial number.

The number is agreed before any work startsReported monthly against that number, not against reachWork that misses gets changed, not defendedHours you can see, not a black-box retainerThe number is agreed before any work startsReported monthly against that number, not against reachWork that misses gets changed, not defendedHours you can see, not a black-box retainer

The Problem

Creative you can
put a number on.

You set the number at the start of the quarter. We report against it monthly. The work is either doing what you hired it to do, or we change the work.

The legacy agency system

  • The number you actually had to move was never written down
  • Reported on impressions, reach and awards
  • Work that misses gets defended, then repeated
  • A quarterly review that reads like a showreel
  • The plan does not change until the next pitch
  • You find out how the year went at the end of it

UPLVL Creative Lab

  • The number is agreed before any work starts
  • Reported monthly against that number, not against reach
  • Work that misses gets changed, not defended
  • You know inside a month whether it is working
  • Senior craft, built on Coca-Cola, Samsung and Heineken
  • Hours you can see, not a black-box retainer

We spent twenty years making work that won the room. This is the same craft, pointed at the number you have to move.

The Work

Work that moved the number.
Not just the room.

Three years on Coca-Cola across North, Central and Southern Africa, inside Studio X, WPP’s dedicated Coca-Cola agency. Then Samsung, Heineken, Med-Lemon and Eskort. Every campaign below had a number behind it.

Ayra Starr for Coca-Cola, campaign photography
#OurWork

Entertainment

Creative Consultancy for VML (Studio X)

Ayra Starr x Coca-Cola

40M streams, 9:1 organic-to-paid ratio

On this campaign, borrowed distribution outperformed cold traffic 9:1.

Read the case study
Eskort We Love Russians campaign artwork
#OurWork

FMCG

Creative Consultancy for Metropolitan Republic

Eskort x We Love Russians

15% sales uplift over the campaign period, on a commodity sausage brand

Cultural insight beat a 5x media budget. R1M paid, R5M earned.

Read the case study
Med-Lemon with Bra Shakes, campaign still
#OurWork

FMCG

Creative Consultancy for Metropolitan Republic

Med-Lemon x Bra Shakes

Broke into 18-34 without alienating core market

Authentic native content beat scripted brand ads 4:1 on sentiment lift.

Read the case study
Grand-Pa stick pack campaign artwork
#OurWork

FMCG

Creative Consultancy for Metropolitan Republic

Grand-Pa x Stick Pack

New format, new buyer, new purchase occasion

Format is a growth lever. The same product in a different package unlocked an entirely new buyer.

Read the case study

Four brands, four different problems. Every one of them had something to move, and moved it.

How We Work

A number nobody acts on
is a wish.

So the retainer is built around four commitments. They sit in the contract, not in the pitch.

One · The number

Agreed before any work starts.

  • The commercial number you are judged on, written into the quarter
  • One number, not a dashboard of nine
  • Set with you at the start of the quarter, not reverse-engineered at the end
  • If it cannot be measured honestly, we say so before you sign

Two · The team

Stated hours, against a name.

  • Every retainer states the hours it includes and the person against each one
  • Your Creative Director on the business every month, from eight hours, sixteen at the top tier
  • Anything beyond the stated hours is quoted and agreed before the work starts
  • Thirteen people, so it still ships when the job gets big

Three · The month

One report. Against that number.

  • Monthly, against the number you set, not against impressions
  • What moved, what did not, what we are changing because of it
  • One page you can forward to your exec team without rewriting it
  • Production costs are quoted separately, so the fee stays legible

Four · The change

When it misses, the work changes.

  • Work that is not moving the number gets replaced, not defended
  • A quarterly creative refresh is written into the retainer
  • You are never locked into a concept that has stopped working
  • The call on what changes is your Creative Director's, taken in the monthly review

None of this is unusual. It is just written down, and written down is the whole difference.

Onboarding

Approved as a supplier
without the chase.

UPLVL Martech is VAT registered and fully documented. The compliance pack is attached to every vendor onboarding rather than requested from us: company registration, VAT registration, tax clearance, banking confirmation and a B-BBEE certificate at Level 2.

Your procurement team should not have to chase a supplier for the documents that let them approve the supplier. Everything they need arrives with the first proposal, in the format they file it in.

Nothing here needs a phone call to establish.

5
Compliance documents, sent before you ask
Day one
The pack arrives with the proposal
VAT
Registered
Level 2
B-BBEE contributor status
5
Compliance documents, sent before you ask
Day one
The pack arrives with the proposal
VAT
Registered
Level 2
B-BBEE contributor status

What We Do

Everything you would
brief an agency for.

Grouped by what it is there to move. A discipline that is not attached to a number is just a service you are paying for.

Get known

  • Brand and campaign strategy
  • Creative concepting and art direction
  • Search and answer-engine visibility, so your brand shows up in search results and in the answers people are given

Get chosen

  • Copywriting and scriptwriting
  • Competitions, creator content and promos people actually enter
  • Production management, in every format

Keep it moving

  • Measurement and reporting, against the numbers you set at the start of the quarter
  • A quarterly creative refresh, so the work does not go stale between campaigns
  • Content systems your team can run without us

If it is not on this list, we will say so, and we will tell you who does it well.

The Team

Thirteen people. Every hour
you buy belongs to one of them.

Not a pool, not a resourcing spreadsheet, not a number that grows when the invoice does. This is the whole bench.

On the work

  • Gift Afrika · Copy · 22 years · Saatchi & Saatchi. Publicis. Ogilvy. Promise. VML. Metropolitan Republic.
  • Linda Ndinisa · Art Direction · 19 years · Ogilvy. BlueMoon. Roots 255. DWF Collective. Avatar. Metropolitan Republic. VML.
  • Bana Afrika · Operations · 18 years · R600M of projects delivered across those years, and teams scaled from 5 to 60.

So it ships

  • Hlengiwe Simelane · Account Director
  • Blessing Mnguni · Senior Designer
  • Fifi Mathambo · Social Media Lead
  • Nandi Makhanya · Social Media Manager
  • Haiden Coleman · Creative Technologist

The associate bench

  • S'khumbuzo Madlala · Design Lead
  • Raoul Seafield · Animator
  • Thabiso Molefe · Design and Finished Art
  • Gugu Mofokeng · Data Analyst
  • Romeo Mtshali · Search and Answer Engine Specialist

The bench is why a big job does not become a queue.

How You Buy It

Three retainers.
Every hour accounted for.

Each tier states the hours it includes and the person against each one. Hours beyond the tier are quoted and approved before the work starts. Nothing is billed to you that you have not agreed first.

Essentials

94 hours a month

  • Digital content strategy and communications plan
  • Monthly content calendar, three posts a week
  • Rollout of the agreed creative concept, with a quarterly creative refresh
  • Monthly reporting against the number you set
Book a 20-minute call

Always On

146 hours a month

  • Everything in Essentials
  • Community management, half an hour every working day, across your agreed channels
  • Social content strategy and calendar
Book a 20-minute call

Always On + Campaigns

218 hours a month

  • Everything in Always On
  • Quarterly campaign ideation and rollout
  • Motion design and animated content
  • Expanded strategy and creative direction, with the Creative Director at 16 hours a month
Book a 20-minute call
  • Project work is quoted per brief.
  • Three-month minimum, then monthly on 60 days' notice. No annual lock-in.
  • Production, licensing, media and influencer costs are billed separately, at cost. All rates exclude VAT.
  • Full rate card on request, or on the call.

Questions marketing leads ask us first.

Let’s Talk

Bring us the number
you have to move.

Twenty minutes. No pitch, no deck. You will leave with what we would do first, what we would make, how you would know whether it worked.

Book a 20-minute call